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Case study Change Management CARPE VAM and Freesort
"... Most change took place in sales. ... Sales manager Queißer (Freesort) called Anja Henke (CARPE VIAM). ... At Freesort Henke did not only provide advice, but rather pushed the whole process. ... Change is a matter of leadership, believes Henke: "Managers need to know the strengths of their staff. ..." ... Queißer and Henke invited all sales people for two days to take a look at successes so far and to develop a strategy for 2010. ... In retrospective, Henke praises the inventiveness during the workshop; Queißer is pleased that acquired results do not collect dust. But rather are implemented by the task groups which have been established during the workshop. ... This is manager language for "Results are more convincing than good intent." ... It can´t be denied: change is demanding".
The complete article is available here.
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Leading change without formal authority is one of the major and ongoing challenges for numerous managers and companies ... Article
Especially restructuring and lay-offs require leadership - Interview with Dr. Anja Henke, VDI-Nachrichten, December 12 2003
